Sales Policy – Ranotis DIY Furniture

Welcome to Ranotis, your trusted destination for high-quality DIY furniture. Our Sales Policy ensures a smooth shopping experience by providing clear guidelines on orders, payments, shipping, and returns. Please review our policy below before making a purchase.

1. Ordering Process

  • Customers can place orders directly on our website (ranotis.xyz).
  • Orders are processed within 1-2 business days after payment confirmation.
  • A confirmation email with order details and tracking information will be sent upon shipment.

2. Payment Methods

We accept the following payment options:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal for secure transactions
  • Apple Pay & Google Pay for quick checkout

All transactions are secured using advanced encryption to protect customer information.

3. Shipping & Delivery

  • Processing Time: Orders are processed within 1-2 business days.
  • Shipping Time: Standard delivery takes 5-7 business days, depending on location.
  • Shipping Costs: Free shipping on orders over $100; a standard shipping fee applies to orders below this amount.
  • International Shipping: Currently, we only ship within the United States.
  • Tracking: Customers will receive tracking details once their order is shipped.

4. Returns & Refunds

We offer a 30-day money-back guarantee under the following conditions:

  • Items must be unused, undamaged, and in original packaging.
  • Customers must request a return within 30 days of receiving the product.
  • Refunds are processed within 5-7 business days after return approval.
  • Return shipping costs are covered by the customer unless the item is defective.

To initiate a return, contact us at info@ranotis.com.

5. Cancellations & Modifications

  • Orders can be canceled or modified within 12 hours of placement.
  • Once an order is processed, cancellations or changes are not possible.

6. Warranty & Product Support

  • All Ranotis products come with a one-year warranty covering manufacturing defects.
  • For warranty claims, contact info@ranotis.com with order details and proof of issue.

7. Customer Support

For any inquiries, assistance, or support, feel free to reach out:

📍 Address: 5813 CEDAR CREEK RD NEW ORLEANS LA 70123-6098 USA
📞 Phone: (985) 643-7954
📩 Email: info@ranotis.xyz

We appreciate your trust in Ranotis. Enjoy your DIY furniture shopping experience!